Privacy Policy

Last updated: April 2026

Petline AI (“we,” “our,” or “us”) is committed to protecting the privacy of veterinary practices and their clients. This policy explains how we collect, use, and safeguard your information.

Information We Collect

We collect information you provide when signing up, including practice name, contact details, and system configuration preferences. During clinical scribe sessions, we process voice transcriptions, consultation audio, and clinical note data as needed to provide our service.

How We Use Your Information

We use your information to provide AI clinical scribe services, generate SOAP notes, produce clinical documentation summaries, and improve our service. We do not sell your data to third parties.

Data Security

We use industry-standard encryption and security practices to protect your data. Voice transcriptions and clinical notes are stored securely and retained according to your practice's preferences.

Contact Us

Questions about this policy? Email us at privacy@petline.ai.