Never miss another pet emergency call
AI-powered answering that understands veterinary terminology, triages emergencies instantly, and books appointments while your team focuses on patients.
14-day free trial · No credit card required · Setup in 15 minutes
Routed to Dr. Mitchell (on-call). Owner advised to head to clinic immediately. ETA 10 min.
Annual wellness exam scheduled for Thursday 10am with Dr. Park. Reminder sent to owner.
Every missed call is a missed opportunity risk.
An AI that speaks veterinary fluently
Petline isn't a generic phone bot. It's trained on veterinary terminology, breed-specific needs, common medications, and emergency protocols. It knows the difference between a routine nail trim call and a GDV emergency.
“Thank you for calling Riverside Animal Hospital. This is Petline, your AI assistant. How can I help you and your pet today?”
“My dog ate a whole bar of dark chocolate about 20 minutes ago. He's a 30-pound Lab mix. Should I be worried?”
“Maria, dark chocolate ingestion in a 30-pound dog is potentially serious. I'm connecting you to Dr. Mitchell right now. Please head to the clinic immediately.”
Emergency triage
Identifies true emergencies and routes to on-call staff instantly
Appointment booking
Schedules directly into your practice management system
Bilingual (EN/ES)
Seamless English and Spanish, no awkward handoffs
Call analytics
Volume, types, conversion rates, peak hours
Custom protocols
Your rules for triage, routing, and messaging
Live in 15 minutes
No hardware. No contracts. Forward your calls and we handle the rest.
Connect your practice
Forward your line to Petline or set us as your after-hours number. Setup takes under 15 minutes.
We learn your practice
Custom-trained on your services, team, hours, and protocols. Emergency triage rules you define.
Never miss a call again
Every call answered, every emergency routed, every appointment booked. Reports delivered daily.
Trusted by practices that put patients first
Hear from veterinary teams who stopped losing calls and started delivering better care.
“We were losing 30% of after-hours calls to voicemail. Now every single one gets answered, and true emergencies reach our on-call vet within seconds.”
“Our front desk was drowning in calls. Petline handles overflow during peak hours and all calls after 6pm. Our team can finally focus on patients in the room.”
“The bilingual support was the dealbreaker. Half our clients speak Spanish, and Petline handles both languages naturally. Our clients love it.”
Plans for every practice size
From solo practitioners to multi-location hospitals. Start with a 14-day free trial, no credit card required.
See plans & pricingYour patients can't wait. Neither should their owners.
Every missed call is a pet owner who needed you. Start answering every one of them today.
Start your free trial